Privacy Policy
Last updated: [Please fill in date, e.g. August 06, 2026]
This Privacy Policy describes how we collect, use, store and protect your personal information when you visit our website [ oukeuse.com], place orders, submit inquiry forms or communicate with us.
1. Information We Collect
We may collect the following types of personal information you voluntarily provide to us:
‑ Your name, company name, email address, phone number, WhatsApp or other contact information;
‑ Shipping address, billing address and payment‑related order information;
‑ Inquiry content, customization requirements and messages you send via website forms;
‑ Website usage data including IP address, browser type, device information, pages viewed, access time, collected through cookies and similar technologies.
We will not collect sensitive personal data such as your race, religion, health information unless you actively provide it.
2. How We Use Your Information
We use your personal data for the purposes below:
‑ To reply to your product inquiries, quotation requests and custom‑order communication;
‑ To process orders, arrange production, shipment and after‑sales support;
‑ To send order updates, logistics notifications and necessary service‑related emails;
‑ To improve our website, products and customer service experience;
‑ To prevent fraud, secure website operation and comply with legal obligations.
We will NOT sell, rent or trade your personal information to third‑party marketing parties for commercial purposes.
3. Cookies
Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.
You can modify your browser settings to reject cookies, but some functions of the website may not work normally after disabling cookies.
4. Third‑Party Service Providers
We may share necessary data with trusted third‑party service providers to complete business operations:
‑ Payment processors for order payment processing;
‑ Logistics and freight providers for order delivery;
‑ Cloud hosting, website analytics service providers.
All third parties are required to keep your data confidential and can only use your information under our instructions.
5. Data Storage & Security
Your data will be stored on secure cloud servers. We take reasonable technical and organizational security measures to protect your personal information against unauthorized access, loss or leakage.
Please note that no internet transmission or electronic storage method can guarantee 100% absolute security.
6. Your Rights
You have the right to:
‑ Request access to the personal data we hold about you;
‑ Request correction of inaccurate personal information;
‑ Request deletion of your personal data;
‑ Withdraw your consent for us to process your personal information.
If you want to exercise above rights, please contact us by email.
7. Retention Period
We keep your personal information only as long as necessary to fulfill the purposes for which the information was collected, including completing orders, resolving disputes and meeting legal compliance requirements.
8. Contact Us
If you have any questions about this Privacy Policy or personal data processing, please contact us:
Company Name: [Shenzhen Ouke Technology Co., Ltd.]
Email: [ ouyangyanyun1@gmail.com]
Address: [Room 301, No. 4 Lianfeng Street, Hongqiaotou Community, Yanluo Subdistrict, Bao’an District, Shenzhen]
We reserve the right to update this Privacy Policy. Changes will take effect once published on this webpage.
